Terms of service

These terms are an agreement between you (or the business you represent) and downseason (“we”, “us”) for your use of our website and app (the “Service”). By creating an account or using the Service you accept them. If you are accepting for a business, you confirm you are allowed to bind it.

1. The Service

downseason researches your market, generates ads and creative in your brand using AI, and, when you approve, launches them on ad platforms you connect, such as Meta. We may change, add or remove features over time.

2. Your account

You must be at least 18 and give accurate information. Keep your login secure; you are responsible for activity under your account. Tell us at admin@centralcoms.com if you think it has been compromised.

3. Trials, plans and payment

• New accounts may start with a free trial. When it ends, your plan begins and is charged unless you cancel before then.
• Plans renew automatically each billing period until cancelled. You can cancel at any time; access continues to the end of the period already paid.
• Fees are charged through Stripe, exclude taxes, and are non-refundable except where the law says otherwise.
• We may change prices with at least 30 days’ notice; the change applies from your next renewal.
• Ad spend is separate. Money you spend on Meta or any other ad platform is billed by that platform to you, not by us.

4. Connected accounts and launching ads

When you connect an ad account you authorise us to act on it as you direct in the app, including creating, editing, pausing and launching campaigns, ad sets and ads. You remain the advertiser: you are responsible for your ads, your budgets, and following the platform’s own terms and advertising policies. Nothing launches without your approval, and you can disconnect at any time.

5. Your content

You keep ownership of everything you upload (“Your Content”) and of the ads, scripts and media the Service generates for you (“Output”), to the extent the law allows. You give us a limited licence to host, process and display Your Content and Output only to provide the Service to you. You confirm you have the rights to Your Content, including any logos, images, people’s likenesses and trademarks in it.

6. AI-generated output

Output is produced by AI and can be inaccurate, similar to content made for others, or unsuitable for your use. Review it before you publish it. You are responsible for the claims your ads make and for making sure they are lawful and truthful. Competitor ads shown for research come from public sources such as the Meta Ad Library and remain their owners’ property; use them for reference, not to copy protected material.

7. Acceptable use

You agree not to:

• use the Service for anything illegal, deceptive, or that breaks an ad platform’s policies;
• create ads that infringe others’ rights, impersonate anyone, or make false health, financial or other claims;
• attempt to break, overload, reverse engineer or get unauthorised access to the Service;
• resell or share access to the Service without our written agreement.

We may suspend accounts that break these rules.

8. Text messages

If you opt in to text messages, the SMS terms also apply. Opting in is never required to use the Service.

9. Privacy

Our privacy policy explains how we handle personal information. You can ask us to delete your data at any time; see data deletion.

10. Third-party services

The Service relies on third parties such as Meta, Stripe and AI model providers. Their services are governed by their own terms, and we are not responsible for their availability or actions.

11. Ending the agreement

You can stop using the Service and delete your account at any time. We may suspend or end your access if you breach these terms or if we stop offering the Service, giving notice where we reasonably can. Sections that by their nature should survive (ownership, disclaimers, liability limits, disputes) continue after it ends.

12. Disclaimers

The Service is provided “as is” and “as available”. To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not guarantee any ad performance, sales or results.

13. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or ad spend. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim.

14. Indemnity

You will defend and indemnify us against claims arising from Your Content, your ads, or your breach of these terms or of an ad platform’s policies.

15. Governing law

These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. Disputes will be heard in the state or federal courts located there, and both parties consent to that jurisdiction.

16. Changes

We may update these terms. We will post the new version here and, for material changes, tell you by email or in the app before they take effect. Continuing to use the Service after that means you accept them.

Contact

downseason · admin@centralcoms.com