Data deletion

You can have everything downseason holds about you deleted at any time, including data we received through a Facebook or Instagram connection. Here is how.

Delete your account and data

• Email admin@centralcoms.com from the address on your account, with the subject “Delete my data”. We confirm the request and delete your account within 30 days.
• We delete your profile, brand material, uploads, generated ads, chat history, phone number and SMS consent records, and any connected-account tokens.
• We keep only what the law requires, such as invoices for tax purposes. Backups roll off within a further 30 days.

Remove only your Facebook / Instagram data

If you want to keep your account but remove the Meta connection and everything we received through it:

• In the app, open Integrations and choose Disconnect next to Meta. We delete the stored access token straight away.
• Or, on Facebook, go to Settings & privacy → Settings → Business integrations, find downseason and choose Remove.
• Then email admin@centralcoms.com and we will delete the ad account, Page and insights data we cached from Meta within 30 days.

Ads already launched to your ad account stay there, because they belong to your Meta account; you can pause or delete them in Meta Ads Manager.

Stop text messages

Reply STOP to any message from us. You can also email us to have your number removed entirely.

More detail is in our privacy policy.